Support Portal

Use the following resources to manage Cases, Downloads, Service Contracts, Product Licensing, Training and Certifications.


Effective October 18th, 2014, the Extreme Networks Support and PartnerNet Portal domain name has changed to:

Please update any browser bookmarks you have saved.

Case Management

Submit a support case or RMA to our support team or follow up on an existing support case.

Global Technical Assistance Center (GTAC) USER GUIDE

Enter Online Case Management

Archived eSupport Cases

Downloads and Installations

Access to the latest product firmware, software, release notes, and other product specific documentation.

Service Contracts

Review and manage service contracts associated to your account or organization.

Enter Service Contracts

Product Licensing

Review and manage product entitlements and licenses, upgrade existing licenses and request evaluations.

Training & Certifications

Technical training on our products and solutions to meet your specific learning needs.

Enter Training and Certifications