Support Portal

Use the following resources to manage Cases, Downloads, Service Contracts, Product Licensing, Training and Certifications.


Effective October 18th, 2014, the Extreme Networks Support and PartnerNet Portal domain name has changed to:

Please update any browser bookmarks you have saved.

Case Management

Submit a support case or RMA to our support team or follow up on an existing support case.

GTAC Knowledge
GTAC User Guide (Extreme Portal)
Enter Online Case Management


Engage with us on the Hub, our Extreme Networks community.

Enter The Hub


Downloads and Installations

Access to the latest product firmware, software, release notes, and other product specific documentation.

Service Contracts

Ability to manage and view your service contracts.
Enter Service Contracts


Obtain a list of your Extreme Networks assets serial numbers.
Asset Discovery Tool
Asset Discovery Tool - How To Knowledge Article


Training & Certifications

Technical training on our products and solutions to meet your specific learning needs.

Enter Training and Certifications

Product Licensing

Review and manage product entitlements and licenses, upgrade existing licenses and request evaluations.